Welcome to Ernie House! By accessing our website and using our services, you agree to abide by the following terms and conditions. Please read them carefully before using our services.

Consent

By accessing, registering or using our services at Ernie House, you agree to these terms and conditions. If you do not agree, you should not use our services.

Product information

Product description: All information, images and product descriptions provided on the website are for informational purposes only. We endeavour to ensure that the information is accurate but do not guarantee that this information is always correct.

Price: Product prices are subject to change without prior notice. You will be notified of the current price before payment.

Order and payment

Ordering process: You can place an order online through our website. After placing your order, you will receive a confirmation email.

Payment: You can pay by credit card, bank transfer or other accepted payment methods. You are responsible for the accuracy of your payment information.

Delivery Policy

Delivery Time: Delivery time will be advised during the ordering process. We will endeavour to deliver on time as promised, but are not responsible for delays due to factors beyond our control.

Delivery Fee: Delivery fee will be calculated based on the delivery address and will be advised before payment.

Return and Refund Policy

You may return the item within 7 days of receipt if the item is defective or not as described. Details of the return policy are presented in the Return Policy section on the website.

Refunds will be made according to the regulations and timeframes stated in the Return Policy.

Intellectual Property Rights

All content on the website, including but not limited to text, images, logos and designs, is the property of Ernie House and is protected by intellectual property laws. You may not copy, distribute or use it without our express permission.

Changes to Terms and Conditions

Ernie House reserves the right to change or update these Terms and Conditions at any time without prior notice. You should check back periodically for the latest information.